Shipping: Orders are shipped via FedEx. Will Call is available at two of our Distribution Centers: Los Angeles & Sacramento.
At TwinMedDirect.com, you never have to worry about credit card safety. TwinMedDirect.com uses Secure Sockets Layer (SSL) encryption technology so we can guarantee that every transaction you make is safe.
Sales Tax: Orders shipped to all states are charged sales tax.
Interested in Bulk Quantity Purchase? Contact us for information on our wholesale discounts.
Shipping and Returns
Our Shipping Pledge:
All in-stock orders will be shipped out within 2 days of receiving payment. In most cases, orders will be shipped out same day or within one day.
Orders placed before 1:00 P.M. PST ship the same business day. Orders placed after 1:00 P.M. PST ship the next business day. All Shipments are subject to stock availability.
Standard Fedex Ground:
Standard shipping rates apply.
Next-Day or 2nd-Day Air Express:
Please contact us for express rates.
Currently Twin Med Direct does not ship outside the United States.
Your Billing address must match your credit card billing address or Paypal confirmed address. We are sorry but we do not offer COD shipping services, all orders must be paid for prior to shipment. Tracking information is usually available 24 hours after order is shipped.
Warranty and Return Policies
TwinMedDirect.com offers a 30 day warranty on all products. For more information on our warranty and return policy see our Returns Policy page.